Parent Access to ePortal

ePortal will allow parents to find up-to-date information concerning their child's attendance, punctuality, behaviour, and academic progress.

First Steps

All parents should now have access to ePortal.

If you do not yet have access, please email eportal@trinityhigh.com with the following information:

Your child's name
Your child's form
Your child's date of birth
Your home postcode

Once these details have been received and verified, you will receive an email with login instructions and your personal username and password.

How to log in to ePortal

Click the 'Continue to ePortal' link on the right ==>
You should then see a Secure Login page, with boxes to enter a username and password. Enter the generic username and password you have been given and make sure the 'Group' is set to [1. Eportal].
You should then see the ePortal login screen. You now need to enter your unique username and password to continue.

Download the 'Getting Started With ePortal' Helpsheet (105kB PDF Document)

Continue to ePortal

ePortal for parents has been tested on the most popular web browsers, including Firefox, Internet Explorer (version 7.0+), Safari, Google Chrome, and Opera.

Change Your Password

You can now change your ePortal password to something more memorable.

Frequently Asked Questions

What does all the information in ePortal mean?

For an explanation of the information you can expect to see in ePortal:

Download the 'What Information can I see in ePortal' Helpsheet (48kB PDF Document)

For an explanation of the various codes that are used in the Behaviour Management section please refer to the following documents:

How do I change my password ?

CLICK HERE TO CHANGE YOUR PASSWORD. You must log in using your existing username and password before clicking the 'Change Your ePortal Password' link.

Where can I get more help ?

We cannot help with any computer or browser problems that you may experience. For any ePortal related problems, you can:

Download the 'Getting Started With ePortal' Helpsheet (105kB PDF Document)
Send an email to eportal@trinityhigh.com with details of your help request

Due to the large number of parents using the system, we are unable to offer telephone support for ePortal. We will only respond to queries sent to the email address above.

Individual Education Plans (IEPS)

We are pleased to announce that IEPs are now available to parents. We apologise for any inconvenience caused.

Does this service cost parents anything?

No. This is a free service provided by the school as part of our commitment to engage and empower parents.

Why do I have to log in twice ?

The first login is a generic one that applies to all parents. This gives you initial access to the school network. Should we ever need to protect the school network from unauthorised access, we can turn this access off with one click.

The second login is specific to you, and is tied to your child's record in the school database.

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